Privacy Policy

At OnlineGuides24 we work diligently to protect the privacy of our visitors.
We recognise that your privacy is of paramount importance so have created this privacy policy to better explain exactly how personal information is used and managed on our site each time you visit and how we take steps to keep that information safe.

Data Protection and Privacy

For the purposes of the Data Protection Act 1998 it is confirmed that the proprietor of the website located at (the "Website") is Nicola Robertson, T/A Online Guides 24, 12 Cedar Avenue, Christchurch BH23 2PR, United Kingdom ("Onlineguides24")

Onlineguides24 is committed to protecting the privacy of users of the Website ("you," "your") and sets out its Privacy Policy below in compliance with the Data Protection Act 1998. In general, you can access and browse this Website without identifying who you are or revealing any personal data about yourself. Onlineguides24 will ensure that any personal data received from you will be processed in accordance with the eight principles of the Data Protection Act 1998.

Collection of Personal Data
The Website allows you to access and use a range of information relating to
specific regions and towns, including information relating to businesses offering goods and services.

Onlineguides24 may collect certain personal data from you via the Website if you choose to submit it to Onlineguides24 via forms completed by you on the Website. Personal data about you may also be collected by Onlineguides24 if you contact
Onlineguides24 with queries or to request further information about the Website or any other matter.

The types of personal data which
Onlineguides24 may collect from you in the ways referred to above when using the Website may include name, address, telephone number, e-mail address.

does not store credit card details. Any transactions completed on third party websites are subject to their privacy policies and terms & conditions.

In relation to certain third party websites to which Onlineguides24 provides access to via links on the Website, certain additional personal data may be collected by the relevant third party which may include financial data, and debit or credit card details through a separate third party website. Such data is not collected or stored by Onlineguides24, and Onlineguides24 will have no liability or responsibility with respect to any such personal data submitted by you in this way to such third parties. You should refer to the relevant third party's own privacy policy for further information.

Purpose Specification

As noted above, Onlineguides24 may collect your personal data for the purpose of contacting you about queries you may have or information or materials which you may provide to
Onlineguides24 via the Website. Specifically, Onlineguides24 may use your personal data to set up records for the provision of Onlineguides24 information to you. Onlineguides24 may also use your personal data to better understand who uses our Website and the pages they access so as to be able to improve the Website and the types of information and data provided to users in general via the Website from time to time.

In addition, from time to time,
Onlineguides24 may also use your personal data to provide you with newsletters. Onlineguides24 will always give you the opportunity to opt-out of such communications.

Onlineguides24 will ensure that your personal data will not be disclosed to other organisations, institutions and authorities unless specifically required by law.

Onlineguides24 will not collect information about you from other sources, such as public records or bodies, or private organisations.

Onlineguides24 transfers management, ownership or hosting of the Website to a third party, you agree that Onlineguides24 may also transfer your personal data and any other information about you to such third party without your further or additional permission, provided that such third party agrees to the same terms of this Privacy Policy.

You hereby agree to and authorise
Onlineguides24 to use the personal data you provide to Onlineguides24 for the above purposes. If Onlineguides24 would like to use your personal data for a purpose other than those above, Onlineguides24 will request your express permission first.


Personal data provided by you to
Onlineguides24 via the Website or otherwise will not be transmitted via secure transmission methods, unless otherwise indicated on the Website. It may be that where you access third party websites (including accessing third party portals for searching for and booking services such as hotel accommodation, restaurants, car rentals, flights, entertainment tickets and other services) you may be required by the relevant third party to provide further personal data which may include debit and credit card data. In the latter case, Onlineguides24 has no involvement with and will not be liable or responsible for such data collection and with respect to security, you should check with the relevant third party to whom you provide your personal data as to whether an encrypted and secure transmission method will be employed to protect such personal data).

You should note that even where personal data is transmitted via the Internet in encrypted form there can be no absolute guarantee that any information carried over the Internet is secure. Information and data transmitted via the Internet may be intercepted by third parties, lost, redirected, corrupted and changed.

Onlineguides24 has collected your personal data, Onlineguides24 will employ reasonable security measures in the storage of your personal data to guard against any unauthorised access to or disclosure of your personal data and wherever possible Onlineguides24 will use reasonable security software and secure login procedures.


Parts of the Website may contain hyperlinks, banner or panel advertising or icons which upon clicking enable a direct link to third party websites, web pages or portals.  If you use these hyperlinks, banners or panel advertising or icons you will leave this Website immediately and you will be responsible for this action. When you access a third party website, web page or portal you acknowledge and agree that
Onlineguides24 does not control the content of such third party websites, web pages or portals and Onlineguides24 is not be responsible or liable for the privacy practices of the relevant third party website, web page or portal.

The privacy policies of each website, web page or portal that you access via hyperlink from the Website will govern the privacy practice of the relevant website, web page or portal and you are encouraged to read such privacy policies immediately upon access thereto. This Privacy Policy does not cover the information practices of those third party websites hyperlinked to the Website. Third party websites may send their own cookies to users, collect personal data, or solicit personal data and you acknowledge that
Onlineguides24 has no control over such activities.

Automatic Collection of Personal Data

Subject to the provision on cookies below,
Onlineguides24 has not set up the Website to automatically collect or store personal data about you other than by logging your IP address. An IP address is a string of computer code which identifies your PC and tells the Internet that you are connected to it. This information is not retained after you have logged off. Onlineguides24  does not connect information automatically logged in this way with personal data about you or any specific individuals.

Onlineguides24 does not use cookies for collecting data about you on the Website.

Subject Access Requests
Under the Data Protection Act 1998,
Onlineguides24 must provide you with a readable copy of all personal data which Onlineguides24 holds about you, within 40 days of receiving your written request for such copies (a subject access request). The Data Protection Act 1998 allows Onlineguides24to charge a fee for this. Evidence to prove your identity (for example passport, driver's licence and/or current bills) will be required before any personal data held by Onlineguides24 will be disclosed to you. To make a subject access request contact Onlineguides24 on the contact details below.

Updating Personal Data

If the personal data which
Onlineguides24 holds about you is inaccurate in any way, where appropriate, you may have the data completed, rectified, amended and/or deleted. You should contact Onlineguides24 to update any of your personal data or to request access to your personal data via:

12 Cedar Avenue
BH23 2PR United Kingdom

Onlineguides24 reserves the right to refuse to provide you with a copy of any of your personal data, subject to the Data Protection Act 1998. If Onlineguides24 refuses your request, it will give you reasons for its refusal.

Amendment to this Privacy Policy

Onlineguides24 may amend this Privacy Policy from time to time and such amendments will apply by Onlineguides24 publishing the amended Privacy Policy on the Website. Regardless of any changes made to this Privacy Policy, Onlineguides24 will always use your personal data in accordance with the current Privacy Policy, unless you give your express consent for Onlineguides24  to do otherwise.

Governing Law

This Privacy Policy will be governed by English law and the parties hereby submit to the exclusive jurisdiction of the English courts